Insights
Research and frameworks for understanding care as a system
For leaders, strategists, and organizations navigating modern care.
Care is becoming one of the most complex operational realities facing families, employers, and healthcare systems—yet it is still largely managed as a private, informal responsibility.
Your Chief Care Officer™ develops models and frameworks that make care systems visible, measurable, and designable.
This work examines how caregiving actually functions across time, infrastructure, and human capacity—and why most breakdowns are structural rather than individual.
These insights are used by families, professionals, and organizations seeking to understand how care systems evolve, where risk accumulates, and how stability can be preserved before crisis forces change.
New: Understand how care actually works
The Hidden Architecture of Care™
A system-level view of how caregiving actually works across time, roles, and decisions.
Care Archetypes™
A system-level map of the roles families step into to stabilize complex care—showing how work concentrates across layers, where strain builds, and why it becomes unsustainable when carried alone.
Care Stability Signals™
Early indicators of system fragility
Identifies the observable patterns that reveal when a care system is becoming unstable — across time, coordination, care needs, and human capacity.
Designed to make structural risk visible before crisis forces intervention.
Understanding the Care Landscape
Aging in place spans horizons
Why sustaining care requires system design
Reframes aging in place as an evolving care infrastructure rather than a static goal—and explains why most families plan too late.
Family Care Horizons™ Framework
A structural map of how care evolves over time
Maps the recognizable phases of caregiving and shows where pressure typically builds as needs intensify and support systems change.
Provides a shared planning lens for understanding transitions, escalation, and system dependence.
How Care Systems Change and Drift
The hidden risk surface in the care economy
Why care system stability must be measured as infrastructure
This paper introduces a systems framework for making care system fragility visible before crisis occurs, including structural models for mapping care domains, care load distribution, and early stability signals.
Care Stability Signals™
Early indicators of system fragility
Identifies the observable patterns that reveal when a care system is becoming unstable — across time, coordination, care needs, and human capacity.
Designed to make structural risk visible before crisis forces intervention.
Designing and Managing Your Care System
Creating Your Family Care Framework
A short starter worksheet to help families and individuals clarify goals, roles, and priorities before using the full Care Operating System.™
Care by Design newsletter
Coming soon! A weekly reflection on how families design, adapt, and sustain care over time—with emerging trends, system insights, and early access to new tools and resources.
Pilot or collaborate
Organizations across healthcare, finance, benefits, and care delivery are beginning to treat caregiving as operational infrastructure.
If you are exploring:
caregiver workforce strategy
care navigation design
early risk detection
decision frameworks for families or clients
integrating care system thinking into programs or platforms
I welcome pilot partnerships and exploratory conversations.
Contact Holly Larson to discuss collaboration
Note: When we say family, we mean anyone involved in supporting someone’s care—including parents and adult children, partners, friends, neighbors, and community or faith-based supporters. Individuals planning for their own care can also use these tools.